Data Privacy Policy

Bigbet Privacy Policy – Your Information Our Responsibility

Everything you need to know about how Bigbet collects, uses, and protects your personal information — explained in plain language. Your privacy matters to us.

Last Updated: January 2026 256-Bit SSL Secured Applicable: Bangladesh
What's on This Page
What Information We Collect How Your Data Is Used Who Your Data Is Shared With Cookie Policy Your Rights Data Retention and Deletion
SSL Encryption256-Bit Security
Not with third partiesData is never sold
Your ControlUpdate or Delete Your Information
Clear in BengaliNo Hidden Clauses

How Bigbet Protects Your Privacy

From technical safeguards to policy commitments — 6 core pillars.

End-to-End Encryption

Every connection on Bigbet is encrypted with 256-bit SSL technology. From login to payment, all data sent and received travels through a secure channel — no one can intercept or tamper with it in transit.

Secure Data Storage

Your data is stored in encrypted form on Bigbet's servers. Only authorized personnel can access it for specific, approved reasons. All access is logged and regularly audited.

Not Shared with Third Parties

Bigbet does not sell or rent your personal data to any marketing companies, advertisers, or third parties. Only limited information is shared with specific parties strictly for payment processing or legal compliance.

Your Rights Are Guaranteed

At Bigbet, you have the right to view, correct, and delete your personal data at any time. Simply contact our support team to make a request, and we commit to responding within 30 days.

Transparent Cookie Policy

Bigbet uses only essential and functional cookies. No sensitive information is collected through cookies. You can manage or delete cookies at any time through your browser settings.

Marketing Opt-Out

You can opt out of promotional emails or SMS from Bigbet at any time. Update your communication preferences in Account Settings or contact our support team.

256-bit SSL Encryption
Jan 2026 Last Updated
11 Policy Section
30 Days Response to Data Requests
Last Updated: January 1, 2026 Applicable in Bangladesh 256-bit SSL Written in Bengali

Important: By registering or using Bigbet, you agree to this Privacy Policy. Any updates will be posted on this page with a revised date.

1

Introduction

Bigbet (bigbet-baji.com) takes your privacy seriously. This Privacy Policy explains what information is collected when you use the Bigbet website or app, how that information is used, and the steps we take to keep your data safe.

Bigbet believes transparency is the best policy. This document is intentionally written in plain language so you can understand everything without wading through legal jargon. If you have any questions, feel free to reach us anytime at support@bigbet-baji.com.

This policy applies to Bigbet's website, mobile app, and all digital services. If you follow a third-party link, that site's own privacy policy will apply.

2

What Information We Collect

Bigbet collects two types of data: information you provide directly, and information gathered automatically through your use of the platform.

Information you provide directly

  • Name and date of birth (for age verification)
  • Mobile number and email address
  • National ID or passport number (for KYC verification)
  • Payment method details (bKash/Nagad number or bank account)
  • Residential address (where required)
  • Messages and information shared in support chat

Automatically Collected Information

  • IP Address & Device Type
  • Browser Type & Operating System
  • Pages visited on Bigbet and time spent
  • Betting & Transaction History
  • Login time, date, and location
  • Cookies & Local Storage Data
Data Type Purpose Mandatory
Full name and date of birth Identity Verification & Age Confirmation Yes
Mobile Number OTP Verification & Support Contact Yes
National ID Card KYC Verification and Withdrawals Withdrawal Time
Payment Information Deposit & Withdrawal Process Yes
IP Address Security & Fraud Prevention Automatic
Betting History Account Management & Reporting Automatic

3

How We Collect Your Data

Bigbet collects information through various methods. Each method gathers only what is strictly necessary — nothing more.

Registration Form

When you create an account, you directly provide your name, mobile number, and email address. This information is required to set up and manage your account.

Payment Processing

Payment method details are collected at the time of deposit or withdrawal. Bigbet will never ask for your payment PIN or password — nor do we need it.

KYC Verification Process

A photo ID may be requested to verify your identity before a withdrawal is processed. This information is stored on secure servers and used solely for the verification process.

Automatically Collected Data

Some data is collected automatically via cookies and technical methods while you use the site. This information is used to maintain site functionality and security.

Bigbet will never ask for your password, PIN, or OTP over the phone or by email. If anyone contacts you claiming to be Bigbet and requests this information, it is a scam. Report it immediately at support@bigbet-baji.com.

4

Data Usage

Bigbet uses your data for the following specific purposes, each directly related to the service you receive.

Core service operation

  • Account Creation, Maintenance & Security
  • Processing Betting Transactions
  • Processing deposits and withdrawals
  • Age & Identity Verification
  • Providing Customer Support

Security & Fraud Prevention

  • Detecting suspicious activity
  • Preventing attempts to create multiple accounts
  • Blocking unauthorized login attempts
  • Compliance with Anti-Money Laundering Regulations

Service Improvement

  • Analyzing User Experience
  • Planning New Features & Services
  • Improving Site Performance

Communications & Marketing

With your consent, Bigbet may send you relevant offers and promotions via SMS or email. You can opt out at any time by contacting support.

Bigbet never shares your personal information with third parties for marketing or advertising purposes.


5

Data Sharing Policy

Bigbet does not generally share your data with anyone. However, in certain limited circumstances, specific data may be shared with designated parties.

Payment Processors

The information required to process transactions with bKash, Nagad, or a bank is shared solely for that specific transaction and used for no other purpose.

Legal Obligations

Bigbet is legally required to provide information in response to a valid court order or a lawful request from a government regulatory authority. In such cases, only the specific data requested will be disclosed.

Technology Service Providers

Certain third-party technical service providers (such as cloud services) are used to operate the Bigbet platform. These providers operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.

Never shared

  • With advertisers or marketing companies
  • With other betting platforms or competitors
  • With any third party for financial gain
  • For any purpose without your consent

6

Data Protection Methods

Bigbet follows industry-best practices to protect your data, with security measures in place at both the technical and policy level.

Technical Security Measures

  • SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL
  • Database Encryption: Sensitive data stored on servers is encrypted
  • Firewall: Multi-layer firewall to prevent unauthorized access
  • Two-Factor Authentication (2FA): An Extra Layer of Account Security
  • Regular Security Audits: Periodic audits to identify system vulnerabilities

Policy-Based Protections

  • Only authorized personnel can access specific data
  • Every access is logged and reviewed
  • Data protection training is mandatory for all staff
  • Users will be promptly notified in the event of a data breach

"At Bigbet, we follow banking-industry standards to keep your data secure. Security isn't optional for us — it's a core commitment."



8

Data Retention and Deletion

Bigbet does not hold your data beyond what is necessary. Your information is retained only for as long as your account is active and as required to meet legal obligations.

Retention Period

  • Account Information: For the duration your account is active, and up to 5 years after closure
  • Transaction History: Up to 7 years for legal compliance
  • KYC Documents: Up to 5 years after verification
  • Support Chat: Up to 2 years after the issue is resolved
  • Browsing Logs: Up to 90 Days

Data Deletion Request

Once your account is closed, Bigbet automatically initiates a process to delete unnecessary data. You can also request deletion of specific data earlier by emailing support@bigbet-baji.com. If any data must be retained for legal reasons, you will be informed accordingly.


9

Your Rights

You have specific, enforceable rights over your personal data at Bigbet — not just on paper, but in practice.

Right to Access – You can request to see what data we hold about you
Right to Rectification – you can request corrections to any inaccurate information
Right to Erasure – you can request the deletion of specific personal data
Right to Restrict Processing – You can object to how your data is used in certain circumstances
Right to opt out of marketing — unsubscribe from promotional communications at any time
Right to Data Portability – You can request a copy of your own data

How to Exercise Your Rights

To exercise any of your rights, email support@bigbet-baji.com with the subject line "Privacy Request" and clearly state what you need. Bigbet commits to responding within 30 days. If a complex request requires more time, you will be notified in advance.

If you request data deletion, certain information may need to be retained for legal or regulatory reasons. In such cases, Bigbet will inform you of exactly what is being kept and why.

10

Information Relating to Minors

Bigbet strictly does not serve anyone under 18. We do not knowingly collect data from minors.

If a minor has managed to create an account on Bigbet and we become aware of it, that account will be closed immediately and all associated data will be deleted.

A note to parents: please secure platforms like Bigbet on shared family devices. If you believe a minor has created or accessed an account, notify us immediately at support@bigbet-baji.com.


11

Policy Updates & Contact

Bigbet may update this privacy policy when necessary. Any changes will be reflected in the "Last Updated" date at the top of the page. For significant changes, you will be notified in advance via your registered mobile number or email.

Your continued use of the platform constitutes acceptance of the current policy, so it's a good habit to check this page from time to time.

Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

Email: support@bigbet-baji.com  |  Live Chat: 24x7 (available when logged in to your Bigbet account)

Response times: 24 hours for general queries, up to 30 days for privacy-related requests.


Beyond Privacy — What You're Guaranteed at Bigbet

Data protection is just one part of Bigbet's broader commitment to its users.

Fully Secure Transactions

Every deposit and withdrawal at Bigbet goes through secure channels. Payment details are never stored in logs.

Anonymity Benefits

Your betting activity on Bigbet is entirely private. No one else can view your betting history.

Privacy Support

For any data-related concerns, Bigbet's support team is always ready to help.

Kept away from advertisers

Using your data to serve targeted advertisements is strictly prohibited under Bigbet's policy.

Regular Security Updates

Bigbet's security team continuously reviews its systems and deploys updates to guard against emerging threats.

Transparent Policy in Bengali

Bigbet's privacy policy is written in plain, easy-to-understand language so every user can follow it fully.

General Inquiries

There is no option to directly change your registered mobile number or name on Bigbet — this is intentional for security reasons. To make changes, email support@bigbet-baji.com or reach out via live chat, with the subject line "Account Information Update". The support team will verify your identity before updating your details. For a phone number change, OTP verification may be required on both your old and new numbers. If your old number is no longer active, alternative verification using your National ID is possible. For a name change, a copy of your National ID is typically required. The entire process is usually completed within 1–3 business days.

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Your Data Is Safe at Bigbet — Get Started Today

Over 500,000 Bangladeshis trust Bigbet. Enjoy betting in a safe and secure environment.

256-bit SSL Data is never sold bKash-Nagad 24x7 Support
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